Privacy Policy

Last Updated: July 24, 2026

Top Tier Site Prep, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Request a quote or consultation
  • Contact us by phone, email, or in person
  • Subscribe to our communications

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property address and location details
  • Project specifications and requirements
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and general location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on site
  • Referring website
  • Device type and screen resolution

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide quotes, schedule services, and complete projects
  • Communication: To respond to inquiries, send updates about your project, and provide customer support
  • Marketing: With your consent, to send promotional materials and updates about our services
  • Website Improvement: To analyze usage patterns and improve our website experience
  • Legal Compliance: To comply with legal obligations and protect our rights

3. Third-Party Access to Your Data

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with contractors, vendors, and partners who assist in delivering our services (e.g., equipment suppliers, waste disposal facilities)
  • Legal Requirements: We may disclose information if required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, privacy, safety, or property

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about cookies, please see our Cookie Policy.

6. Your Rights to Delete or Access Your Data

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain exceptions
  • Opt-Out: Opt out of receiving marketing communications from us
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project records may be retained for several years for warranty and legal purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Top Tier Site Prep, LLC
1389 Ne State Road 47
Trenton, FL 32693
Phone: +1 (713) 269-2879
Email: info@toptiersiteprep.org